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Leading Member Health and Safety on the Road

For the past 13 years, Novus Health has helped organizations and their employees, members and customers navigate the complex health care systems around the world. With more organizations functioning on a global scale, Novus Health complements their health navigation products with a mobile travel-related service. Travel Navigator™ enhances the health information provided by Novus Health to include safety and security support to global travellers — all in an easy-to-use mobile application.

“Novus Health provides relevant, reliable health navigation content and personal support to help members make informed health decisions,” says Pamela Kwiatkowski, Senior VP of Distribution and Client Experience, “We are excited to offer a unique product to our clients that allows us to take that on the road with Travel Navigator. We believe in the power of travel health and security information and created a cost-effective solution to make the responsibility of Duty of Care easy-to-use and affordable”.

The Rise of Work-Related Travel

Work travel is the new normal. In 2018 alone, an estimated 1.5 million Canadians travelled outside the country for business, making it one of the top 15 countries in the world for business-travel spending. With this travel on the rise, more people are looking for ways to stay healthy, safe and secure while on the road.

Prioritizing Informed Travel

Regardless of where employees are located while they work, employers have a legal obligation to them. For this reason, Novus Health includes Travel Navigator™ in its suite of products and services.

Using dynamic and relevant destination information and health and safety support to mitigate illness and incidents, Travel Navigator™ exemplifies the best Duty of Care for travellers. A turn-key and affordable solution, it empowers organizations, including employers, insurers, and educators, to provide the utmost health care standards and travel security information to employees and members, wherever their travels may take them.

Health Services — All in One Place

A digital platform able to integrate existing programs, products and services into a seamless, branded and multi-model experience, Novus Health adapts to any organization’s needs.

Travel Navigator™ can be leveraged as part of Novus Health’s products to differentiate a client’s products or services, to add value, and to engage travellers. As Travel Navigator™ also integrates with insurance and other services, it creates additional revenue streams.

Travel Navigator™ — What’s Inside?

  • Admin Dashboard: Featuring geo-tracking and SMS/email communication
  • Security Features: Security risk ratings, emergency numbers, at-risk neighbourhoods, safety tips
  • Emergency Assistance: Immediate access to round-the-clock medical and security assistance
  • Warning and Alerts: Real-time push notifications, from weather alerts to terror attacks
  • Health Overview: Health risk ratings, priorities, tab water profiles, reviews of health care facilities and pharmacies
  • Destination Guides: For over 200 countries and cities, including climate overviews, cultural conventions, public transit guides
  • Embassy Information: Locations, contact information, hours of operation
  • Currency Information: Accepted currencies, banks/ATMs, credit and debit cards

About Travel Navigator™

Travel Navigator™ is a unique product from Novus Health that extends the health care information and support beyond what we already provide to travellers — in one easy-to-use mobile application. Travel Navigator™ empowers global travellers to stay safe, healthy and secure. Travel Navigator™ is owned and maintained by Health Care Services International Inc.

About Novus Health

Novus Health is a leader in health navigation. We deliver personalized support, reputable information and health-related services in one single destination, using technology to help individuals make informed health decisions. In doing so, we create value for our partners while improving their members’ and customers’ health and wellbeing.

About Health Care Services International Inc.

Health Care Services International Inc. offers web, mobile and over-the-phone solutions to help people live better lives. We have provided well-researched and convenient information to help individuals be safe and stay healthy with ease, at home and on the road. Our wide range of solutions offers individuals the tools they need to seize control of their health and safety from any perspective. Providing a 360-degree support system is our mission.

You can also contact Pamela Kwiatkowski, VP of Client Experience and Distribution, at 1-866-294-8011, or at pkwiatkowski@novushealth.com

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