At Novus Health, our global team of business, technology, and wellness experts and medical professionals is passionate about empowering individuals to make informed health decisions. With offices across Canada and in the U.S., and connections to health specialists around the world, we’re prepared to help you meet your organization’s health management goals.
Chairman and CEO
Robin is chairman and CEO of Novus Health and the Ingle Group of Companies, which represents major insurers across Canada, the U.S., and the world. He has focused his career on helping organizations reduce risk and connecting individuals around the world to the right health care services. Robin regularly participates in media interviews, seminars, and lectures worldwide. His expertise has been a valuable resource for governments, consumers, and the insurance industry—not to mention for the Novus Health team. Robin is based in our home office in Toronto and frequently travels abroad to assess the changing global health landscape and work one on one with our clients.
Co-founder and Senior VP of
Mira is co-founder and senior vice-president of product development at Novus Health. Her combined expertise in the financial services and technology industries and passion for health care navigation inspires her work in developing innovative health management solutions for Novus Health’s clients. Mira holds a B.Sc. from the University of Toronto and various technical certifications, and she has also lectured on e-commerce and communications. Mira is based in our home office in Toronto.
Senior VP of Distribution &
Pamela Kwiatkowski is the Senior VP of Distribution & Client Experience at Novus Health. For nearly 30 years Pamela has worked in the Life & Health Insurance Industry working with Insurers, MGA’s, Affinity Groups and Advisors to help grow and develop their distribution network through solid sales, marketing plans and strategic initiatives. Pamela is strongly focused on digital solutions that deliver products and services to the end user that result in an exceptional customer experience, and increased revenue for her clients.
Uncovering unique market opportunities and supporting our partners is what she does best. Facilitating communication between sales, marketing, operations and management to ensure all stakeholders are clear on the vision and mission of the organization. This empowers our Partners to focus on growth have a shared ownership of success.
By streamlining and appropriately allocating resources to ensure profitability and reduction of wastage are key initiatives. This gives the stakeholders freedom to innovate and expand products and services.
Collaboration, conversational and listening are skills that she brings to the organization and are her guiding principles.
Chief Information Officer
Mark is the Chief Information Officer for Novus Health. An experienced senior IT leader, Mark has lead various technology and IT operations teams across telecom, financial services, and technology sectors. He has spent over a decade designing and implementing advanced products and services, building innovative customer experiences that drive engagement and growth. Mark holds an honors Bachelor of Computer Science from Western University, as well as an MBA with distinction from the Richard Ivey School of Business.
Senior VP of Business Development
Marc is senior vice-president of business development at Novus Health. With a talent for business expansion, he has played a key role in expanding and developing assistance products and services including health services, critical illness support, and caregiver and home support services. As a Novus Health executive, Marc helped establish our Quebec-based operations to better serve our national clients. He holds a B.A. and an M.A. in communications from the Université du Québec à Montréal and has published numerous articles on workforce health. Marc is based in our Montreal office.
Pauline is a project director for Novus Health. She provides senior project management services to our clients in Europe and North America. Pauline draws upon her experience working with government and public organizations as well as innovative tech companies, both in Canada and in Europe, to support our local and international growth. Pauline holds an M.B.A. from ESSEC Business School in France and is based in our home office in Toronto.
Senior Content and Product Manager
Lily has been a fixture on the Novus Health team for 5+ years. In that time she’s developed a deep understanding of the platforms we provide, the needs of the customers who use them, and how our product suite can continue to grow to meet those needs. Lily leverages the experience she gained in content production and digital project management with CBC and continues to engage in Toronto’s independent digital media community.
Dr. Michael Szabo
Dr. Michael Szabo is medical director at Novus Health. He is an emergency physician at University Health Network in Toronto and a lecturer in the Department of Family and Community Medicine at the University of Toronto. Dr. Szabo has over 20 years’ experience providing front-line medical care. He also has an MBA from the Richard Ivey School of Business at Western University. Dr. Szabo has an interest in preventive health care and the business case for corporate health and wellness. He is the former medical director of Magna International and has extensive experience with providing executive and concierge health care as well as expert medical second opinions.
Jaana Hein is the Marketing Director at Novus Health. With over 10 years of experience, she is a precise and energetic marketing professional with a long game – a digital expert with success in 360º marketing in both agency and client-side in Europe, the Middle East, South and North America. She locates the deeper narratives within projects and finds novel ways to create engaging brand experiences and digital solutions that win. Jaana holds an MA from the University of Vienna and New York University. Originally from Germany, she is now based in Toronto.
Senior Business Development Manager
Chris is senior business development manager at Novus Health. Chris plays a key role in developing new business opportunities and supports the growth of our clients across Canada and worldwide. Chris has over 10 years’ experience in the insurance industry in international markets working with insurers, affinity groups and financial institutions to develop product and sales initiatives. Chris holds an MBA form ESADE Business School in Spain and is based in our home office in Toronto.