Desjardins Insurance has partnered with Novus Health to launch a new, cutting-edge health information service platform designed specifically for individuals insured with Desjardins Insurance and their loved ones, in order to help them make informed decisions about their health. This new platform will give new Desjardins individual insurance policyholders access to reliable and diverse information, including the resources available for caregivers, information on children’s learning disabilities, information about how to live with an illness or the after-effects of an accident, or how to modify lifestyle habits.

The new Desjardins service offers:

  • A web navigation platform for finding reliable information and various health-related tools, available 24/7.
  • Confidential phone assistance provided by experienced health information specialists.
  • A personalized information guide sent by email within 24 to 48 business hours. This guide is researched and put together by Novus Health specialists based on the insured’s health and individual needs.
  • A summary of all the assistance services available to insureds based on their insurance products.

“With this new service, Desjardins Insurance will offer a dependable resource to those who want to learn more about a multitude of topics regarding their health and wellness,” says Vice-President of Desjardins Insurance Actuarial Services and Product Development Jérôme Savard. “It’s important for us to continually support our insureds and help them better understand or improve their health and monitor their well-being.”

Marc Giguère, Vice-President of Novus Health, explains that having access to neutral and reliable health resources is crucial. “It’s not easy to navigate the intricacies of the healthcare system and the population’s needs are diverse; that’s why online and phone support can help cover a wide range of needs. Because 90% of the 18+ population uses the Internet to find information on health, the health and wellness platform is an excellent tool for Desjardins clients.”

About Novus Health

Novus Health is an information and technology-enabled health and wellness services provider. The leader in health navigation and wellness solutions, Novus Health helps organizations make health information and health care more accessible, understandable, and effective for their members and clients. Novus Health’s solutions are provided to over 5 million people, with offices located in Toronto, Montreal, Vancouver, Los Angeles and Paris.

For more information, visit www.novushealth.com.

Contact: Marc Giguère, 1-877-578-8488, or mgiguere@novushealth.com